Update for April 7 – 13, 2014
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News and Views
Disney Parks facing lawsuit over Disability Access Service | Egg-stravaganza begins Thursday | Springtime Roundtup continues | Disneyland expands popular souvenir offering |This and that… | Question of the Week | Crowd Forecast
Disney Parks facing lawsuit over Disability Access Service
Parents of 16 children with developmental disorders and cognitive impairments filed a lawsuit last Thursday (April 3, 2014) against the Walt Disney Parks and Resorts, Inc. regarding the Disability Access Service. The lawsuit was filed in California, and alleges that the policy, implemented in October 2013 at both the California and Florida resorts, violates the Federal Americans with Disabilities Act and California's Unruh Civil Rights Act. The individual plaintiffs have filed additional counts, including breach of contract, intentional infliction of emotional distress, and negligent infliction of emotional distress.
Walt Disney Parks and Resorts today issued the following statement:
“Disney Parks have an unwavering commitment to providing an inclusive and accessible environment for all our guests. We fully comply with all ADA requirements and believe that the legal claims are without merit.”
The company also denies claims that the theme parks refuse to vary their policy to meet individual guest needs:
“Our Disability Access Service is designed for guests who, due to certain disabilities, cannot tolerate extended wait times at attractions. In circumstances where the service might not meet guests needs, we work individually with guests to ensure we are able to accommodate them.”
The lawsuit acknowledges that people with developmental disorders and cognitive impairments can have a wide range of abilities and impairments, but note that the disabled plaintiffs, “like other persons with cognitive impairments are mentally and physically incapable” of:
- Waiting for significant periods of time in a line or queue.
- Traveling across a park to the site of an attraction only to be told to come back later. The lawsuit likens requiring disabled visitors to obtain a return time via the DAS program to be akin to placing food in front of someone who doesn't understand the concept of time, and telling them they cannot eat until later.
According to the lawsuit, both of these factors “will induce meltdowns in the large majority of persons with cognitive impairments, including the disabled Plaintiffs.”
Along with these general issues, the lawsuit details the specific needs of some of the plaintiffs in an effort to show how DAS fails to meet their needs. For example:
- One plaintiff must visit a specific list of attractions in a specific order.
- One plaintiff must ride the same attraction over and over again.
- One plaintiff has meltdowns that include a wild flailing of the arms.
- One plaintiff simply shuts down, falls to the ground, and refuses to move.
The 176-page lawsuit details the differences between Disney's former Guest Assistance Card (GAC) policy and the new Disability Access Service (DAS), and contends the new policy fails to meet the needs of visitors with developmental disorders and cognitive impairments.
The lawsuit praised the previous GAC program:
“Prior to October of 2013, Disney's system for accommodating disabled persons special needs was universally enjoyed and appreciated by the community of persons touched by cognitive impairments… With the Guest Assistance Card, though guests were not always expressly promised immediate access to the attractions, immediate access was precisely what Disney, through its employees, routinely delivered. The disabled Plaintiffs caretakers knew they could rely upon immediate access when they visited the Disney Parks. Disney would not make them travel all the way to an attraction only to be told to leave and come back later; Disney did not make them wait in a line for more than a few minutes. Very little risk of over-stimulation or meltdown ever arose.”
The lawsuit also praised Disney employees for their treatment of guests with disabilities with the previous GAC policy:
“[E]mployees always appeared to have been trained to care about Plaintiffs special needs. Actually, the employees were so talented in this role that it did not appear they had to be trained to care; it appeared they simply did care, naturally. They never did anything which was designed or prone to inflict embarrassment or shame or humiliation upon the disabled guest and his or her companions.”
According to the complaint, all this changed on October 9, 2013 with the implementation of the DAS. Citing the company's years of experience with the GAC program, and the research that went into creating the DAS offering, the lawsuit states:
“Disney's knowledge is so extensive, and Disney's new Disability Access Service is so obviously discriminatory and so outrageously contrary to Disney's own knowledge of such guests special needs, that it is inconceivable that the Disability Access Services discriminatory impact upon Plaintiffs is an accident.”
The complaint goes on to allege that Disney either deliberately designed the program to reduce the number of guests with autism or cognitive impairments who visit the parks, or saw that the number of these guests visiting dropped after the new policy was implemented and recognized this change as a “benefit” to the company.
The lawsuit also claims that Disney employees “turned overnight into a terrible new version of themselves” following the implementation of this new policy:
“[C]ourtesy was replaced with rudeness, acceptance with suspicion, understanding with impatience, consideration with discourtesy. The switch from respect for Plaintiffs needs to disdain for Plaintiffs presence was so broad, and so consistent, and so immediate, that Disney clearly trained its personnel to engage in behavior that is calculated to deter Plaintiffs from ever returning to the Parks in the future.”
The lawsuit also points out the contradiction inherent in requiring guests to wait in line to demonstrate their need to avoid waiting in other lines:
“The entire DAS is predicated upon the concept that Disney will accommodate Plaintiffs, not by relieving them of the burden of waiting, but by relieving them of the burden of waiting in lines. However, without exception, when each Plaintiff who has visited the Parks since October 9, 2013 arrived at the Parks, he or she reported as required by Disney to Guest Relations, and was immediately met with an extended wait, in line, just to obtain the DAS card.”
Additional claims and concerns in the lawsuit include:
- Guests using the DAS program are required to “complete the stigmatizing procedure of having a photograph taken” in order to obtain a DAS card, where the same is not required of typical guests.
- Guests using the DAS program usually wait longer than typical guests because of the need to return to a Guest Relations kiosk and get a new return time for each additional attraction.
- Disney and/or Disney employees have anonymously posted messages and videos to social media sites “well-scripted, positive messages” about the DAS program designed to counteract complaints.
- The company helped publicize news reports about “rented invalids” and other abuses of the GAC program to provide an excuse for implementing the new program.
- Disney is inconsistent in providing individualized accommodation for guests with developmental disorders and cognitive impairments, giving some added benefits to those who complain loudest, while denying the same to other guests with identical needs.
The lawsuit also notes that Disney has a secret “Magic List” of guests who receive additional benefits not afforded to the disabled community at large:
“Disney began inconsistently, arbitrarily and capriciously doling out still another occasional accommodation, internally known as the Magic List. The Magic List is a secret list of persons to whom Disney will automatically extend, without the stigma of a Disability card, and without a mandatory photograph, and without the newly ingrained disrespect of Disney employees, five immediate-entry, no-appointment ride passes”
The lawsuit seeks an injunction against the current DAS program as it is applied to visitors with developmental disorders and cognitive impairments, and asks for a court-approved program to replace it, along with monitoring by the court to ensure Disney's compliance. The plaintiffs also seek damages, litigation costs, and “such other relief as this Court may find just and equitable.”
Egg-stravaganza begins Thursday
Originally introduced in 2013 as a Limited Time Magic promotion, Egg-stravaganza returns this week for another year. This time, the egg hunt takes place in both Disneyland and Disney California Adventure. A dozen oversized eggs decorated with images of Disney characters will be placed around each park. Egg hunters first purchase a special map to help locate these eggs, and then place the provided stickers in the corresponding spots on the map.
The Egg-stravaganza promotion expands to Disneyland park for 2014. Photo © Disney.
The maps are $4.95 plus tax, and no discounts apply. Maps are sold in Disney California Adventure at Elias & Company, Oswald’s, Radiator Springs Curios, Rushin'’ River Outfitters, Studio Store and Treasures in Paradise. Disneyland locations include Disney Showcase, Fairy Tale Treasures, Gag Factory, Pieces of Eight, and Pooh Corner.
The Egg-stravaganza map for Disney's California Adventure is available starting Thursday at participating locations. Photo © Disney.
Once complete, participants return the map to a redemption location to claim their prize—one of a dozen different two-inch-tall “eggs.” Redemption centers are located at Elias & Company at Disney California Adventure and Disney Showcase in Disneyland.
One of 12 different eggs decorated as Disney characters is the reward for completing the Egg-stravaganza hunt. Photo © Disney.
If you're only in it for the eggs, you don't need to complete the egg hunt to claim your prize—just buy your map at a redemption center and receive your egg. The eggs are awarded randomly, but you may be able to trade with other collectors to complete a set if that is your goal.
Springtime Roundup continues
Disneyland's Springtime Roundup continues in the Big Thunder Ranch Jamboree now through April 20. This week we caught up with Roger Rabbit, Mickey, and Minnie as they greeted visitors to the ranch. The egg decorators have been at work all week, with dozens of new designs on display.
Mickey and Minnie welcome visitors to the Springtime Roundup. Photo by Adrienne Vincent-Phoenix.
Roger Rabbit makes a rare public appearance as part of the Springtime Roundup meet-and-greet. Photo by Adrienne Vincent-Phoenix.
Roger Rabbit entertains visitors to the Big Thunder Ranch Springtime Roundup. MousePlanet Instragram video by Adrienne Vincent-Phoenix.
Olaf joins the finished version of the Thumper egg we previewed last week. Photo by Adrienne Vincent-Phoenix.
Mike and Lots-O' Bear eggs are on display at Disneyland's Springtime Roundup. Photo by Adrienne Vincent-Phoenix.
One of Cinderella's bird friends graces this sculpted egg at Disneyland's Springtime Roundup. Photo by Adrienne Vincent-Phoenix.
A hand-painted Blue Genie egg is on display at Disneyland's Springtime Roundup. Photo by Adrienne Vincent-Phoenix.
Glitter accents enhance Jessie and Tinker Bell eggs on display at Disneyland's Springtime Roundup. Photo by Adrienne Vincent-Phoenix.
A hand-painted Olaf egg designed by an artist is on display at Disneyland's Springtime Roundup. Photo by Adrienne Vincent-Phoenix.
An oversized egg featuring Elsa from “Frozen” is displayed at Disneyland's Springtime Roundup. Photo by Adrienne Vincent-Phoenix.
Plastic seaweed adds dimension to a Little Mermaid egg decorated at Disneyland's Springtime Roundup. Photo by Adrienne Vincent-Phoenix.
Silk flowers and a wooden handle turn this Alice in Wonderland-theme egg into a teacup. Photo by Adrienne Vincent-Phoenix.
A hand-painted Evil Queen egg is on display at Disneyland's Springtime Roundup. Photo by Adrienne Vincent-Phoenix.
A Vinylmation figure was the inspiration behind this Maleficent egg design. Photo by Adrienne Vincent-Phoenix.
A hand-painted Jasmine egg is on display at Disneyland's Springtime Roundup. Photo by Adrienne Vincent-Phoenix.
A Captain America egg is on display Disneyland's Springtime Roundup during the opening weekend of Captain America: The Winter Soldier. Photo by Adrienne Vincent-Phoenix.
Eggs are a great canvas for paintings of Tweedle Dee and Dum. Photo by Adrienne Vincent-Phoenix.
Disneyland expands popular souvenir offering
On my first visit to Tokyo Disneyland, I was surprised to see long lines of customers waiting to purchase personalized leather bracelets and luggage tags. The U.S. Disney parks offer the same product, yet I'd never seen a line outside those stores, or even knew anyone who owned one. It seems the trend is finally taking off in California, and the Disneyland Resort has recently expanded the selection of leather goods available for personalization, and added the offering to Disney California Adventure.
Personalized leather souvenirs are offered for sale in Frontierland. Photo by Adrienne Vincent-Phoenix.
The traditional braided leather bracelets are now available in bright red, blue, green, pink and purple in addition to the classic brown and black. Leather strap bracelets come in white and neon pink, green and yellow. A cast member said these items are especially popular with school and cheer groups, and that new colors are frequently added based on guest demand.
Leather key chains and bag tags featuring Disney characters are $9.95, and come with free personalization. Photo by Adrienne Vincent-Phoenix.
Key chains come with Mickey and Minnie designs, plus Tinker Bell, the Disney princesses, Donald and Goofy. Also popular are dog collars, available in black, brown, red, or pink in a variety of sizes.
Leather goods start at $9.95, and include free personalization. Braided bracelets and luggage tags can accommodate names of 10 to 12 letters; cuff bracelets and collars can accommodate longer names. Items can be further personalized with decorative rivets featuring Disney icons or shapes, like hearts and flowers.
A selection of leather goods is displayed at Pioneer Mercantile inside Disneyland. Photo by Adrienne Vincent-Phoenix.
Leather souvenirs can be personalized in a variety of font styles, and accented with decorative rivets. Photo by Adrienne Vincent-Phoenix.
Unlike the Tokyo theme parks, you won't need to wait an hour or more to receive your personalized souvenir. Cast members say most items take under five minutes to make. You can find these in Disneyland outside the Pioneer Merchantry, where that store's former hat shop has been converted into a second location to support the original leather goods kiosk. The leather souvenirs are also now available at Disney California Adventure, outside Radiator Springs Curios.
This and that…
…We reported March 24 that Flo's V8 Cafe at Disney's California Adventure had ended breakfast service. According to cast members at the location, breakfast service may return to the Cars Land location as early as April 14. No word about the reason behind the latest change, but this is good news for breakfast fans.
Easter treats on sale at Disneyland candy locations include Easter egg-shaped cake pops, crispy rice treats covered with coconut “grass,” and chocolate-covered marshmallows. Photo by Adrienne Vincent-Phoenix.
…There are still a few spaces left for our Spring 2014 MouseAdventure event, “MouseAdventure Card Games: Deuces Wild!” You can learn more about the event and register your team at MouseAdventure.com. Be sure to sign up for our MouseAdventure Newsletter, find us on Facebook or follow us on Twitter for the most recent updates. Registration closes Friday, April 11.
…The MousePlanet Newsletter is here! The newsletter contains a recap of the week's articles (in case you miss a day), news that may have developed since the weekly Updates were published, and tips about what's happening at the Disney theme parks for the coming weekend. We'll also include a fun MouseAdventure bonus, such as an Eye Spy or a trivia question. To subscribe to our free newsletter, just enter your e-mail in the box below.
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Question of the Week
Reader DisneyGator poses an interesting question about a movie tie-in for the Matterhorn.
On our last trip, me and the family took the time to ride the Matterhorn. Once. 4 days at the parks and we only did it once. My kids were expecting something like Expedition Everest at WDW – boy were they disappointed. “It's just twists and turns and it HURTS!” And these kids were 6 and 8.
So what if Disney gave it a “Frozen” makeover? Turned it into North Mountain complete with a Crystal Palace, a better and scarier giant snow beast, and some comedy relief from Olaf.
I know that traditionalists will say NOOOOOOOOO, but c'mon. Matterhorn is a painful, uninteresting, non-thrilling ride. It's in desperate need of help. Frozen is a film with staying power and good audience appeal of all ages and genders. For those who think it should stay the same as it has been for 50 years or whatever, I'll just say this: “It's a bit of a fixer-upper” that could be something great “for the first time in forever”, so just “let it go” so that it can be worthy of a 90 minute line “in summer”. So, “do you want to build a snowman”?
What do you think of this idea? Are you a Disney “traditionalist,” or are you ready to consider a massive retheming of this iconic Disneyland ride? Come discuss your ideas for the Matterhorn on our MousePad forum.
Do you have questions about an upcoming Disneyland visit, or need help choosing a hotel, restaurant or activity? Post your questions on our Disneyland Resort Trip Planning forum to get advice from our readers and Community Leaders. Your question may even be featured here in an upcoming Update.
Crowd Forecast
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Current Refurbishments and Attraction Closures
Note: Not all of attraction closures have been officially confirmed by Disney, and are all subject to change at any time. Refurbishment schedules are estimates only. We recommend checking for updates as you plan your visit. All information is subject to change without notice. To get the most recent updates, call Disneyland at (714) 781–7290, then select option 1 > option 1 > option 4.
Disneyland
- Alice in Wonderland – March 10 through July 3 for refurbishment.
- Indiana Jones Adventure – closed March 17 through May 8 for refurbishment.
- “it's a small world” – closed through April 9 for refurbishment and fall protection upgrade. The ride was to have opened February 12.
- Plaza Inn – closed April 21 through May 15 for refurbishment.
- “it's a small world” – closes again April 21 through May 29 for refurbishment.
- King Arthur Carrousel – closed April 28 through May 8 for refurbishment.
- Pirates of the Caribbean – closed April 28 through May 22 for refurbishment.
- Westward Ho – closed April 28 through May 15 for refurbishment.
- Space Mountain – closed May 12 through June 26 for refurbishment.
- Matterhorn Bobsleds – closed May 27 through August 14 for refurbishment.
- Club 33 – closed until June 30 for refurbishment and expansion.
- Finding Nemo Submarine Voyage – closed for refurbishment. A reopening date of September 26 is listed on a cast member document, but this date is likely just a placeholder.
Disney California Adventure
- Blue Sky Cellar – closed indefinitely.
- Redwood Creek Challenge Trail – refurbishment extended through April 20.
- Wilderness Explorers Ceremony – dark through April 20 due to Redwood Creek Challenge Trail refurbishment.
- The Little Mermaid – closed March 20 through May 9 for refurbishment.
- It's Tough to be a Bug – closed March 31 through April 18 for refurbishment.
- Grizzly River Run – closed April 21 through June 19 for refurbishment.
Resort Events
Check here to see if a large convention, competition or park event might fall during your next trip to the Disneyland Resort. If you know of any in-park events, official or unofficial, that should be listed here, please send us an e-mail (link).
- MouseAdventure Card Games – Deuces Wild – Sunday, April 27 at the Disneyland Resort and brought to you by MousePlanet. Registration opens Tuesday, March 11. Be sure to register for the MouseAdventure Newsletter to get the latest information as it is released.
- Grad Nite events – This party for high school seniors graduating in 2014 will be held on these dates: May 16, 17, 21, 22, 24, 28, 30, 31; June 4, 6, 7, 10, 11, 13, 14, 18, 19. The 2014 event includes admission to Disneyland Park and Disney California Adventure Park during regular operating hours, and a private party in Disney California Adventure park from 10:00 p.m. to 2:00 a.m.
- Bats Day in the Fun Park – May 16–18. (Unofficial event) More information on the event website.
- President Obama commencement address at Anaheim Stadium – June 14. While not a Disney event. visitors planning to visit Disneyland that day should leave extra travel time to get through Orange County due to expected heavy traffic as a result of this presidential appearance.
- Rock Your Disney Side 24-Hour Party – 6:00 a.m. Friday, May 23, 2014 to 6:00 a.m. Saturday, May 24, 2014. Disneyland and Disney California Adventure will both open for 24 hours.
- Disneyland Half Marathon Weekend – August 29–31 (Labor Day weekend). All events are full.
- Dapper Day Fall Soiree – Friday, September 12. More information at the event website.
- Gay Days at Disneyland – October 3–5. (Unofficial event) More information on the event website.
- Utah Education Association convention (UEA, a.k.a. “Utah Escapes to Anaheim”) – October 16–17. Expect unusually large attendance levels October 17–21 as Utah students and families take advantage of a 4-day weekend created by their school's participation in a state education convention. Not all Utah schools or teachers close for or attend UEA, but the impact on the Resort is usually noticeable enough to mention.
- 2014 CHOC Walk in the Park – Sunday, October 12 at the Disneyland Resort. Event details and registration information will be available at a later date.
- Avengers Super Heroes Half Marathon Weekend – November 14–16, 2014. Registration for all events are full. More information at the runDisney website.
2015
- Tinker Bell Half Marathon Weekend – Mother's Day (May 10) weekend. No additional details available.
We also recommend checking the convention calendar at the Anaheim/Orange County Visitor and Convention Bureau website. When looking at that site, remember to note both the number of people and the number of rooms resulting from each convention. A gathering of 25,000 people booking few room nights (indicating most will be driving in to the area for their meeting) can impact traffic around the resort much more than a crowd of 25,000 staying in area hotels. Of course, that second group is going to make finding a hotel room more difficult (and possibly more expensive), so it's best to book your own room as early as possible if you see that a big convention is in town during your trip.
Current Discounts & Promotions
Disneyland prices as of June 2, 2013.
Note: MousePlanet does not edit past Updates to reflect price increases; for up-to-date prices, check the most recent Disneyland Resort Update. Several current promotions offer discounted admission to the Disneyland Resort. For your convenience, we have grouped the discount offers based on the number of days the tickets are valid. Check out the category that best matches the amount of time you plan to spend at the resort, and pick the offer that works best for you. And keep those tips coming—let us know if you find a better or different offer, so we can share it with other readers!
This first section is a list of discounts on ticket-only purchases. Though it has become more common in recent years, Disneyland tickets are rarely offered at deep discounts unless you are a resident of Southern California or Northern Mexico. For residents outside that area, the best discounts available tend to be simple advance purchase discounts. If you know of any additional discounts, offers, promotions, or contests that should be listed in this section, drop us a line. Note, we are no longer listing offers from the Anaheim-Orange County Visitor & Convention Bureau, as their convenience fee negates any savings.
Don't get scammed! Never buy tickets from an unofficial or secondary outlet, such as through eBay or Craigslist. Never rent or purchase tickets from people approaching you outside the gates stating they have remaining days or leftover tickets. This practice is against the terms of use for Disneyland admission, and may result in denial of entry. It is also common for criminals to shoplift inactivated Disney theme park tickets from supermarkets to resell them. There is no way to determine if these tickets are valid until you try to use them to enter the parks. Only purchase Disney theme park tickets directly from Disney, an authorized seller, or travel agency.
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One Day, One Park Ticket – Regularly $92/$86
One Day Park Hopper – Regularly $137/$131 |
No discounts currently available to the general public. Check with your employer, school or credit union to see if any discounts are available through them. | |
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Two Day, One Park per Day Ticket – Regularly $175/$162
Two Day Park Hopper – Regularly $210/$197 |
2-Day So Cal Resident 1-Park Per Day Ticket ($129) – offers residents of Southern California and Northern Baja California admission to either Disneyland or Disney California Adventure on one day, and then a second visit to either park on another day on or before June 6, 2014. You can use both days of this ticket at the same theme park, or visit one park one day and the other park on the second day, but you cannot use it to enter both parks on the same day. The ticket is $129 for ages 3 and up, a $30 jump from the 2012 offer. You can also upgrade the ticket to a park-hopper, which allows entry to both parks each day, for an additional $35, a savings of up to $46 compared to the box office price of a two-day park-hopper ticket. 2-Day So Cal Resident Park Hopper Ticket ($164) – offers residents of Southern California and Northern Baja California admission to Disneyland and/or Disney California Adventure on two separate days on or before June 6, 2014. Check with your employer, school or credit union to see if any other discounts are available through them. |
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Three Day, One Park per Day Ticket – Regularly $225/$209 Three Day Park Hopper – Regularly $260/$244 |
3-Day So Cal Resident 1-Park Per Day Ticket ($159) – offers residents of Southern California and Northern Baja California admission to either Disneyland or Disney California Adventure on one day, and then two more visits to either park on or before June 6, 2014. You can use each day of this ticket at the same theme park, or visit one park one day and the other park on the next day, but you cannot use it to enter both parks on the same day. When purchased in advance, this ticket comes with one Magic Morning entry; tickets sold at the Disneyland Resort ticket booths do not include this benefit. 3-Day So Cal Resident Park Hopper Ticket ($194) – offers residents of Southern California and Northern Baja California admission to Disneyland and/or Disney California Adventure on three separate days on or before June 6, 2014. When purchased in advance, this ticket comes with one Magic Morning entry; tickets sold at the Disneyland Resort ticket booths do not include this benefit. 2013–2014 Disney Military Promotional 3–Day Park Hopper Ticket ($129) – a discounted price offered to Eligible Service Members or their spouses. The 2013–2014 U.S. Armed Forces discount is valid through September 25, 2014. Under this program, active and retired U.S. military personnel can purchase Disney Military Promotional 3-Day Park Hopper Tickets for $129 each. For the purpose of this offer, Disney defines “Eligible Service Members” as active or retired members of the U.S. military, including the National Guard, Reservists, and the U.S. Coast Guard. Valid military identification will be required for purchase. This discount is available at MWR/ITT offices at your military base or other at participating U.S. military sales outlets. The tickets are not available for sale at the Disneyland Resort ticket booths. The price is the same for adults and children, and total of six tickets may be purchased per military member, regardless of who purchases the tickets (the member or their spouse). Disney has also clarified that the “Military member (or spouse) must accompany the persons using these tickets for Theme Park admission,” which means you can not purchase these tickets and give them to someone who will be visiting without you present. Tickets are blocked out April 13, 2014 through April 20, 2014; and July 4, 2014. As far as we can tell, there is no “fuse” on this ticket, so you may have more than the standard 13 days from first use to use the remaining two admissions, but we highly recommend you contact your base MWR/ITT office for more details before making travel plans. Please note that this ticket is not a “bonus” ticket, and so does not include an early admission day. For complete information regarding Disney Military Promotional 3-Day Park Hopper Tickets and discounted resort rates, military personnel may visit the Disneyland Resort website, or participating U.S. military base ticket offices. Check with your employer, school or credit union to see if any other discounts are available through them. |
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Four Day, One Park per Day Ticket – Regularly $250/$230 Four Day Park Hopper – Regularly $285/$265 |
No discounts currently available to the general public. Check with your employer, school or credit union to see if any discounts are available through them. |
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Five Day, One Park per Day Ticket – Regularly $265/$244 Five Day Park Hopper – Regularly $300/$279 |
No discounts currently available to the general public. Check with your employer, school or credit union to see if any discounts are available through them. |
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| Six Day or longer tickets | No longer offered by Disneyland – some travel providers may offer tickets for 6 days or longer as part of a package to international customers; residents of Canada, Australia, or the U.K. should check with local travel agencies to see what options may be available. | |
| Disneyland Resort Annual Passports |
Disney Vacation Club members can save on two Disneyland Resort annual passports during a special offer that starts February 6
The discounts are valid February 6 through April 30. The Disneyland Deluxe AP will be available for purchase through a new online ticket store that will launch on February 6. As before, the Disney Premier Passport will only be available for purchase in person at the Walt Disney World or Disneyland ticket booths. There is a note on the offer which reads, “Even if you've already purchased one, you can still take advantage of these limited-time savings. Purchase before April 30, 2014, and you can activate your new Pass or Passport when your old one expires.” Shortly after posting the offer, Disney amended the website to add, “anytime between now and Jan. 31, 2015.” California residents can take advantage of the monthly payment plan when purchasing any but the Premier Annual Passport.
Check with your employer, school or credit union to see if any other discounts are available through them. |
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2014 Southern California CityPASS $328/$284 2014 Southern California CityPASS PLUS $362/$309 |
2014 Southern California CityPASS ($328/$284) – includes a 3-Day Disneyland Resort Park Hopper Bonus Ticket (including one early-entry day), a one-day admission to Sea World San Diego and a one-day admission to Universal Studios Hollywood. The CityPASS expires 14 days after first use at any location, and the first use must occur by December 31, 2014. Purchase CityPASS through the Disneyland website or on-site at the ticket booths of Disneyland Resort or the other theme parks included in the pass. You can also purchase directly from the CityPASS website, though a shipping charge may apply depending on how quickly you need the ticket. 2014 Southern California CityPASS ($362/$309) – is the same as the CityPASS—a 3-Day Disneyland Resort Park Hopper Bonus Ticket (including one early-entry day), a one-day admission to Sea World San Diego and a one-day admission to Universal Studios Hollywood—with the addition of one-day admission to either San Diego Zoo or San Diego Safari Park. The CityPASS expires 14 days after first use at any location, and the first use must occur by December 31, 2014. This upgraded pass is only available for purchase directly from the CityPASS website Prices listed above are valid until December 31, 2014. Check with your employer, school or credit union to see if any other discounts are available through them. |
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Other Discounts
Did we miss an offer? If you know of an authorized discount on Disneyland Resort tickets, standing offers for Annual Passholders from non-Disney vendors, or other promotions which might interest our readers, please drop us a note!
| Discounts for everyone |
Purchase with Purchase offers – Disneyland Resort shops frequently offer a reduced–price souvenir (often a tote bag, watch, or blanket) with a qualifying minimum purchase. These are offered at Disney-operated stores only, and selection may vary by location. Recently, Disney has begun allowing customers to purchase more than one of the offers in a qualifying transaction, so if you spend $40 or more you can buy all three of the items currently available if you wish. If you're a passholder, the minimum purchase is calculated after your discount, and your discount does not apply to the promotional item. Current offers:
Landry's Select Club – members of the Landry's Select Club get priority seating at the Rainforest Cafe when available (which makes a huge difference on busy days), and a 10 percent discount on retail purchases. This club replaces the former Rainforest Cafe Safari Club, and now runs on a point-based system that gives you a $25 gift certificate after you spend $250. Membership now costs $25, but comes with a $25 reward. We recommend that you pre purchase your membership before your visit so you can take advantage of the priorty seating benefit. ESPNZone MVP Club – membership in the MVP Club does not offer any discounts on food. However, once a member you can make an online reservation for your party up to three days in advance and will get a 25 percent increase in points purchased when playing games in the Sports Arena (and 40 bonus points at activation). You must register online and your membership card will then be mailed to you within two weeks. The card must then be activated at any ESPNZone by the person who signed up for the card and ID will be required (link). Character Dining Vouchers – discounted character dining vouchers are available for purchase online, in advance of your trip, through Get Away Travel. |
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| Discounts for Annual Passholders |
Disneyland Resort merchandise – Disneyland extended the 20 percent merchandise discount offered to Premium annual passholders through December 31, 2014.
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Discounts for Disney Visa Cardholders |
Character Meet-and-Greet – cardholders have access to a private character meet-and-greet photo opportunity at Disney California Adventure, and receive one free 5″x7″ photograph per visit. Disneyland Resort merchandise – Cardholders also receive 10 percent off qualifying merchandise purchases of $50 or more from Disney-operated retail stores. Disneyland Resort dining – 10 percent off at selected Disneyland Resort restaurants, (Big Thunder Ranch, River Belle Terrace, French Market, Cocina Cucamonga, Steakhouse 55, PCH Grill and Storyteller's Café). Disneyland Resort Guided Tours – 20 percent off the “Welcome to Disneyland,” “A Walk in Walt's Footsteps,” and “Discover the Magic” guided tours. See the Disney Visa website for terms and conditions for all of these promotions. |
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Hotel and travel package offers |
Save up to 20% on select room types at a Disneyland Resort Hotel, valid for stays most Sunday through Thursday nights from April 20 to June 8, 2014. Full details are on the Disneyland Resort website, but here is a summary:
Book March 25, 2014 through May 8, 2014. Offer Details – Save up to 20% on select room types, valid most Sunday through Thursday nights at a Disneyland Resort Hotel. Booking Dates – March 25 through May 8, 2014 Arrival Dates – April 20 through June 8, 2014 Travel must be completed by June 9, 2014. Additional Information
Costco Travel Packages – many different travel packages including visits to Disneyland and Disneyland hotels are available through Costco. Disney's Resort Magic and Good Neighbor Magic Packages – package includes accommodations in one of the three resort hotels or at one of 40 Good Neighbor hotels; Souvenir Park Hopper ticket with voucher for admission to Mickey's Toontown Morning Madness, plus one Magic Morning (early entry) for three-day or longer Park Hoppers; preferred seating at three DCA attractions (Disney's Aladdin – A Musical Spectacular, Muppet*Vision 3D, It's Tough to be a Bug!); preferred showing of Turtle Talk With Crush (priority viewing at the first Turtle Talk With Crush show of the day, on any one day—one voucher per guest); Disney Dream coin keepsake (one per package), luggage tag and lanyard with pin; a Downtown Disney Fun Card; and a “Character Call” from Mickey, Minnie, Goofy or Crush. Contact Disney Travel or your favorite travel agent. |
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Discounts for US Military |
2013–2014 Disney Military Promotional 3–Day Park Hopper Ticket ($129) – a discounted price offered to Eligible Service Members or their spouses. The 2013–2014 U.S. Armed Forces discount is valid through September 25, 2014. Under this program, active and retired U.S. military personnel can purchase Disney Military Promotional 3-Day Park Hopper Tickets for $129 each. For the purpose of this offer, Disney defines “Eligible Service Members” as active or retired members of the U.S. military, including the National Guard, Reservists, and the U.S. Coast Guard. Valid military identification will be required for purchase. This discount is available at MWR/ITT offices at your military base or other at participating U.S. military sales outlets. The tickets are not available for sale at the Disneyland Resort ticket booths. The price is the same for adults and children, and total of six tickets may be purchased per military member, regardless of who purchases the tickets (the member or their spouse). Disney has also clarified that the “Military member (or spouse) must accompany the persons using these tickets for Theme Park admission,” which means you can not purchase these tickets and give them to someone who will be visiting without you present. Tickets are blocked out December 19–31, 2013; April 13–20, 2014; and July 4, 2014. As far as we can tell, there is no “fuse” on this ticket, so you may have more than the standard 13 days from first use to use the remaining two admissions, but we highly recommend you contact your base MWR/ITT office for more details before making travel plans. Please note that this ticket is not a “bonus” ticket, and so does not include an early admission day. For complete information regarding Disney Military Promotional 3-Day Park Hopper Tickets and discounted resort rates, military personnel may visit the Disneyland Resort website, or participating U.S. military base ticket offices. |
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| Discounts for California residents | None at this time | |
A Mickey Mouse tote bag and Disneyland throw blanket are available with a qualifying purchase at participating Disneyland Resort stores. Photo by Adrienne Vincent-Phoenix.
Contact a MousePlanet sponsor travel agency for assistance in booking your next trip
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Park Schedule/Blockout Dates
- DL – Disneyland
- DCA – Disney California Adventure
Annual Pass blockouts:
- SL – Southern California Select Annual Pass
- SC – Southern California Annual Pass
- DX – Deluxe Annual Pass
Early Admission – full description available on the Disneyland website):
- MM – Magic Mornings for 3-plus day ticket holders, promotional “bonus” tickets, and Southern California CityPASS
- EMH – Extra Magic Hour for Disneyland Resort Hotel Guests
- EMH – Early Admission for Annual Passholders (not currently offered)
Disneyland Resort Special Events:
- GN – Grad Nite. 2014 dates: May 16, 17, 21, 22, 24, 28, 30, 31; June 4, 6, 7, 10, 11, 13, 14, 18, 19.
- MA – MouseAdventure (www.mouseadventure.com)
- MHP – Mickey's Halloween Party at Disneyland
| 4/6 | 4/7 | 4/8 | 4/9 | 4/10 | 4/11 | 4/12 |
|---|---|---|---|---|---|---|
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DL: 8a-12a None DCA: 8a-10p AP Blockouts: Events: None |
DL: 9a-11p None DCA: 9a-10p AP Blockouts: Events: None |
DL: 9a-11p EMH/MM DCA: 9a-10p AP Blockouts: Events: None |
DL: 9a-11p None DCA: 9a-10p AP Blockouts: Events: None |
DL: 9a-11p EMH/MM DCA: 9a-10p AP Blockouts: Events: None |
DL: 8a-12a None DCA: 8a-10p AP Blockouts: Events: None |
DL: 8a-12a None DCA: 8a-10p AP Blockouts: Events: None |
| 4/13 | 4/14 | 4/15 | 4/16 | 4/17 | 4/18 | 4/19 |
|
DL: 8a-12a EMH/MM DCA: 8a-10p AP Blockouts: Events: None |
DL: 8a-12a None DCA: 8a-10p AP Blockouts: Events: None |
DL: 8a-12a EMH/MM DCA: 8a-10p AP Blockouts: Events: None |
DL: 8a-12a None DCA: 8a-10p AP Blockouts: Events: None |
DL: 8a-12a EMH/MM DCA: 8a-10p AP Blockouts: Events: None |
DL: 8a-12a None DCA: 8a-10p AP Blockouts: Events: None |
DL: 8a-12a EMH/MM DCA: 8a-10p AP Blockouts: Events: None |
| 4/20 | 4/21 | 4/22 | 4/23 | 4/24 | 4/25 | 4/26 |
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DL: 8a-11p None DCA: 9a-10p AP Blockouts: Events: None |
DL: 9a-10p None DCA: 9a-8p AP Blockouts: Events: None |
DL: 9a-10p EMH/MM DCA: 9a-8p AP Blockouts: Events: None |
DL: 9a-10p None DCA: 9a-8p AP Blockouts: Events: None |
DL: 9a-10p EMH/MM DCA: 9a-8p AP Blockouts: Events: None |
DL: 9a-11p None DCA: 9a-10p AP Blockouts: Events: None |
DL: 9a-12a EMH/MM DCA: 9a-10p AP Blockouts: Events: None |
| 4/27 | 4/28 | 4/29 | 4/30 | 5/1 | 5/2 | 5/3 |
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DL: 8a-12a None DCA: 8a-10p AP Blockouts: Events: MA |
DL: 9a-10p None DCA: 9a-8p AP Blockouts: Events: None |
DL: 9a-10p EMH/MM DCA: 9a-8p AP Blockouts: Events: None |
DL: 9a-10p None DCA: 9a-8p AP Blockouts: Events: None |
DL: 10a-9p EMH/MM DCA: 10a-8p AP Blockouts: Events: None |
DL: 9a-12a None DCA: 9a-10p AP Blockouts: Events: None |
DL: 9a-11p EMH/MM DCA: 9a-10p AP Blockouts: Events: None |
| 5/4 | 5/5 | 5/6 | 5/7 | 5/8 | 5/9 | 5/10 |
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DL: 8a-12a None DCA: 8a-10p AP Blockouts: Events: None |
DL: 10a-9p None DCA: 10a-8p AP Blockouts: Events: None |
DL: 10a-9p EMH/MM DCA: 10a-8p AP Blockouts: Events: None |
DL: 10a-9p None DCA: 10a-8p AP Blockouts: Events: None |
DL: 10a-9p EMH/MM DCA: 10a-8p AP Blockouts: Events: None |
DL: 9a-12a None DCA: 9a-10p AP Blockouts: Events: None |
DL: 9a-11p EMH/MM DCA: 9a-10p AP Blockouts: Events: None |
| 5/11 | 5/12 | 5/13 | 5/14 | 5/15 | 5/16 | 5/17 |
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DL: 8a-12a None DCA: 8a-10p AP Blockouts: Events: None |
DL: 10a-9p None DCA: 10a-8p AP Blockouts: Events: None |
DL: 10a-9p EMH/MM DCA: 10a-8p AP Blockouts: Events: None |
DL: 10a-9p None DCA: 10a-8p AP Blockouts: Events: None |
DL: 10a-9p None DCA: 10a-8p AP Blockouts: Events: None |
DL: 9a-12a EMH/MM DCA: 9a-10p AP Blockouts: Events: GN |
DL: 8a-12a EMH/MM DCA: 8a-10p AP Blockouts: Events: GN |
Visit our Annual Passholders Blockout Dates page to see more dates. You can see future calendar schedules at Disneyland. As always, specifics are subject to change without notice (or occasionally, without us noticing) so when information conflicts between what is presented here and that presented by Disney, it is best to assume Disney's information is correct. Visit the Park Hours section of our Disneyland Park guide for additional details about Magic Morning and Toontown Morning Madness, including available attractions. Entertainment schedule: Go directly to the Disneyland Resort schedule for this week at Disneyland.com here.
