– Life would be a whole lot better if everyone followed Steve’s
How Many Cast Members Do You Interact With Each Day?
Building Customer Loyalty Through Interaction – Jeff looks at the number of cast members we interact with in a typical visit and the lessons from that regarding customer loyalty
All About the NFFC
MouseStation Episode 233 – Steven Ng interviews NFFC officers Kendra Trahan, Anita Schaengold and Chuck Oberleitner about the organization in this week’s feature, as well as listener feedback and the winners of our PhotoPass contest.
Forgotten Disney Heroines: The Disney Secretaries
– Wade looks at the amazing women who worked magic everyday at the Studios.
Mouseplanet Mailbag
– Steve Russo answers reader mail on Fantasmic! cutbacks and other Walt Disney World issues.
Collected Short Subjects
MouseStation Episode 232 – Remembering sounds and smells, will WALL-E supplant Simba at The Land, listeners weigh in on the schedule change and more.
Disneyland Park Update
August 4 – 10, 2008 – Earthquake rattles Disneyland Resort, ticket prices on the rise, fall refurbishment schedule updated
Walt Disney World Park Update
August 4 – August 10, 2008 – Ticket prices rise again, new dining plan announced for 2009, Pirates of the Caribbean Beach Resort and more.
Broken Bridges
– Universal and Disneyland look to the past
Swing Vote
– Can a political fairy tale get attention when real politics has everyone’s attention?