Walt Disney World Resort Update for October 8-14, 2019
Writer's note: As you may have seen on social media or your favorite local news source by now, the new Disney Skyliner transportation system that opened last week, suffered some sort of malfunction Saturday night on the line connecting Epcot with Disney's Riviera Resort and Disney's Caribbean Beach Resort, keeping hundreds aboard, in some cases for up to three hours. We will get right to the facts that are available so far in the news below, which includes no reports of significant injuries to guests or cast members.
As we showed last week, the Disney Skyliner presents views not seen before that can include, as here, Imagination pavilion and the Land pavilion at Epcot, with Cinderella Castle, Disney's Contemporary Resort, construction cranes at the site of the TRON Lightcycle Run coaster and Bay Lake Tower in the distance. The passenger cabin seen in the photo here is traveling along Buena Vista Drive on the Epcot line and the view is from the line between Riviera and Caribbean Beach. File Photo by Alan S. Dalinka.
Before we get to the the news, though, just a note about communication with me, the writer. I no longer receive email through the envelope icon next to my byline above. If you have something to say that you want all of our followers to know about, please provide your comments at the bottom of the Update (via MousePad) or under the post with a link to this Update on our Facebook page. If you want to say or ask something less publicly, send a private message to MousePlanet on Facebook Messenger, or a direct message on MousePlanet's Instagram or Twitter pages. I usually monitor all those places when a new Update is published and at other times during the week. If there is a part of Walt Disney World Resort you would like to see us give more attention to than we seem to, or if you are visiting or living in the area and would like to say hello, those subjects are always open for further discussion.
News and Views
Headlines are auto-generated here
Disney Skyliner is Closed
As you will recall from last week's Update, the newest Disney transportation system, Disney Skyliner, opened on Sunday, September 29. On Saturday night, October 5, a statement Disney released officially acknowledged an incident and the system's closure:
One of the three Disney Skyliner routes experienced an unexpected downtime Saturday evening. As a result, the Skyliner will be closed while we look into the details surrounding this downtime. We apologize for this situation, and we are working with each guest individually regarding impacts to their visit with us.
The new gondola transportation system was built to give guests at four Disney resort hotels (Disney's Art of Animation, Disney's Pop Century, Disney's Caribbean Beach, and the as yet to open Disney's Riviera Resort Disney Vacation Club property) an alternative transportation means for getting to Epcot and Disney's Hollywood Studios. Guests at the affected resort hotels continue to have use of Disney buses, monorails, Minnie vans and watercraft to get around to the parks and other parts of Walt Disney World. The line where the incident occurred is the system's longest and includes two turn stations, one at Disney's Riviera where guests may get off, and one in front of Disney's BoardWalk Resort that is rather high off the ground and has no passenger exit platform.
The cause of the “unexpected downtime” has not been explained. Photos on social media on Saturday night showed several of the passenger gondola cabins leaning into one another inside the turn station at Disney's Riviera Resort, and, near one of the cabins, there appeared to be broken glass on the ground. There have been no reports of major injuries; as you can imagine (or may have seen), there were complaints on social media of some guests experiencing anxiety while stuck in passenger cabins along the line, in some cases, for up to three hours.
Disney released another statement about the incident on Sunday (and we received it yesterday):
We have a team diligently looking into the cause of the malfunction on the Epcot line of the Disney Skyliner. We have been in contact with the guests, many of whom were on the Skyliner for more than three hours until we were able to restart the system. We express our sincere apologies for the inconvenience and continue to work with each guest individually.
Orlando Sentinel reports that Reedy Creek firefighters did use high-rise ladder trucks to rescue some guests, but no one was evacuated with the assistance of barges on water or via ropes as an evacuation method (as some on social media had suggested). The newspaper was also unable to get any comment from Doppelmayr, the gondola's manufacturer as of Monday.
Another report in Orlando Sentinel quotes Reedy Creek firefighters' union secretary, Ryan O'Reilly, as saying that the incident took up “all of the available manpower or most of the available manpower” at the fire department and back-up assistance from the sheriff departments in Orange and Osceola counties. The Sentinel has been reporting for several months of an ongoing debate between the Union and Reedy Creek, the “psuedo-government agency” that was created for the benefit of Disney when the Resort was being built in the late 1960s, about staffing levels as Walt Disney World expands. O'Reilly is quoted as speculating that “If anything else would have been going on [at Disney] at that moment, it could have been catastrophic.”
Fortunately, the incident happened at night, and, indeed, on a night without thunderstorms. When we first heard about folks being stuck aboard, around 10 p.m. Saturday night, the temperature in the neighborhood was in the mid-70s. As you may recall, the passenger cabins are ventilated, not air conditioned. As I reported in last week's Update after my several rides at various times of day, when the cars were moving, the ventilation in the passenger cabins was comfortable—in fact, by the Dedication Day ceremony on September 27, Disney has already adopted the term “Skyliner Hair” to describe what happens to passengers with longer hair during a breezy ride. But, as I also noted, “The passenger cabins are, of course, less comfortable when stopped.” Social media also included reports that guests aboard the stopped cabins were instructed to open safety kits found under a seat in the cabin; kits apparently included bags of water, a glow stick, cups, paper and a pencil.
A reporter for one of the Orlando television stations was among those posting to social media from aboard one of the stopped gondolas. When her party finally reached station and exited, she noted that Disney cast members took their contact details and provided them with park tickets and gift cards.
As more official information becomes known, we will report it. When dealing with an incident like this, you may see information on social media that is not substantiated and just plain false. We avoid circulating that sort of information, as it serves no purpose. Speculation about what caused the incident on the internet is much less valuable than hearing from Disney and Doppelmayr, the manufacturer, about the safety measures in place, how they are both working to minimize “unexpected downtime,” and how to ensure that any future incidents of any kind will similarly result in no injuries to guests or cast members.
Having just this weekend before the incident purchased and read the book by Robert Iger, Chairman and CEO of The Walt Disney Company, The Ride of a Lifetime, I note that he provides this advice:
In your work, in your life, you'll be more respected and trusted by people around you if you honestly own up to your mistakes. It's impossible not to make them; but it is possible to acknowledge them, learn from them, and set an example that it's okay to get things wrong sometimes. What's not okay is to undermine others by lying about something or covering your own ass first.
See the Future of Epcot at Epcot
On October 1, Epcot celebrated the park's 37th anniversary with the opening of Walt Disney Imagineering Presents The Epcot Experience inside the newly renamed Odyssey Events Center. In its largest space, the building now includes a 360° stand-up theater with a seamless video presentation on its walls; in its center is the three dimensional model that made its debut at D23 Expo 2019 a couple of months ago, but now with some additional pieces and with digitally mapped projections on its surface. The 12 minute presentation is an overview of the transformation of the park that is underway. While it is rather light on new information if you have been paying attention to our reports of the official announcements, it is a very entertaining and visually stunning presentation.
As fans of the park in its early days may recognize, much of the graphic direction the park intends to take is drawn from those early days. The pavilion icons, for example, are back, and new ones have been created, including an icon for the Odyssey itself that has replaced its name on the exterior of the building. Also inside the exhibit but outside the theater, WDI created posters in the traditional style of Disney Attraction posters for new attractions, existing attractions, and even many beloved removed attractions. (So far, merchandise versions of the posters are not available.) Display cases show more realistic models of some of the planned park additions, as well as park artifacts and inspirations. There are also “walk-in” photo opportunities paying homage to the park.
The entire experience cannot be fully captured on traditional video, but we have included one full show here. This video includes an introduction given by Epcot Vice President Melissa Valiquette and Walt Disney Imagineering Executive Producer Michael Hundgen during the October 1, 2019, event for invited media, but the experience is open during posted hours at the park. Video by Alan S. Dalinka.
Photos by Alan S. Dalinka.
On October 1, the new but temporary Epcot Forever nighttime spectacular also debuted. As we noted last week, Disney describes Epcot Forever as follows:
Epcot Forever will be an all-new, limited-time spectacle of fireworks, music, lighting, lasers and choreographed special effects kites. The show takes us on a journey through the past, present and future of Epcot, featuring a stirring collection of songs that paint a colorful picture of the park, with a look towards the future and all the magical possibilities still to come.
Social media has grumbled quite a bit about the decision the show creators made to include “A Whole New World” as the major musical choice to end the show. Most of the show features new recordings of music of Epcot's past, as Disney Parks Blog described it, “From 'Magic Journeys' and 'Tomorrow's Child' to 'Listen to the Land' and 'One Little Spark,' 'Epcot Forever' features Epcot themes produced in fresh new arrangements” recorded by London Symphony Orchestra and a choir of singers from across Central Florida.
Speculating on the show creators' reason for using “A Whole New World” is not too difficult if you have been following the announcements made by Bob Chapek, Chairman Disney Parks, Experiences & Products, dating back at least to D23 Destination D in 2016. He has repeatedly said that the park will be “more Disney” in its transformed version, and Disney's animated hits will increasingly form a major part of that. Also, the song title can also refer to the fact that Future World will go away and be replaced, literally, with three new “Worlds:” World Celebration, World Nature, and World Discovery are the names of the park's “lands” that will join World Showcase, which, like Aladdin and Jasmine's magic carpet ride, is a celebration of many countries around the world.
We were invited to view the debut of Epcot Forever from just to the Mexico-side of World Showcase Plaza. The full 11 minute show is included. Video by Alan S. Dalinka.
You can also watch a replay of the #DisneyParksLIVE stream, which, of course, includes multiple camera angles and views guests may not be able to get themselves. Video ©Disney.
Whether the show's artistic choices work or not, of course, is up to the audience, and, as usual, this Update is not devoted to “reviews” around the Resort. Certainly, after the 20 year run of Illuminations: Reflections of Earth, emotions are running high out there in cyberspace. As Disney has already announced that Epcot will debut a new “permanent” nighttime spectacular named “HarmonioUS” (yes, with the capitalized “US”) at some unspecified date in 2020 that features music from Disney's animated films, it seems more grumbling could lie ahead, but it is too early to tell.
LED-illuminated kites, including LED-illuminated kites with pyrotechnics are one of the highlights of Epcot Forever, which also includes some fireworks that have not been part of Walt Disney World shows before. Photo by Alan S. Dalinka.
Disney Early Morning Magic Returns to Magic Kingdom
As most readers here probably know, Extra Magic Hours allow guests staying at Disney Resort hotels (plus some of those that Disney does not own/operate but are also located at Walt Disney World), extra time in the parks before or after regular park hours on certain days to enjoy some of the popular attractions at no additional charge beyond regular theme park admission. Disney Early Morning Magic, on the other hand, is an extra-charge limited-entry opportunity to enjoy some of Fantasyland's attractions from 7:45 a.m. until 9 a.m. (before park opening) and have an included breakfast at Cosmic Ray's Starlight Café of scrambled eggs, bacon, breakfast potatoes, pancakes, pastries and more at any time between 8 a.m. and 10 a.m.
Disney Early Morning Magic is not offered on the same mornings as those with Extra Magic Hours. This Page of DisneyWorld.com allows you to check for availability on the scattered dates just announced between November 13, 2019, and April 2, 2020, and to purchase the event admission for $89/guests age 10 and up; $79/children ages 3-9 (tax and park admission not included). Disney Early Morning Magic lists only these attractions as scheduled to be operational during the event:
- The Many Adventures of Winnie the Pooh
- Seven Dwarfs Mine Train
- Princess Fairytale Hall
- “it's a small world”
- Mad Tea Party
- Under the Sea ~ Journey of the Little Mermaid
Toy Story Land at Disney's Hollywood Studios previously offered Disney Early Morning Magic as well. With that park currently running Extra Extra Magic Hours daily starting at 6 a.m. through November 2, and Star Wars: Rise of the Resistance scheduled to open December 5 in the park's Star Wars: Galaxy's Edge area, there are no scheduled Early Morning Magic dates currently published for that park. Since it still has this page on the DisneyWorld.com website, it is possible that new dates will be announced at some point in the future.
Disney PhotoPass Archive USB Now Available
For those visiting Walt Disney World Resort, photos often play a major part of making memories. The Disney PhotoPass Memory Maker product that is sold (in advance at a discount or at the Resort without) and several Walt Disney World Resort Annual Pass types include a photo download benefit for photos taken by Disney PhotoPass photographers, on-ride cameras, and some photo booths around the Resort.
Disney PhotoPass Archive USB thumb drive is available online for $34.95 plus tax and shipping. Photo ©Disney.
Disney PhotoPass now offers those with Memory Maker or the Passholder download privileges the opportunity to receive all of their PhotoPass photos in a Disney PhotoPass Archive USB thumb-drive for $34.95 plus tax and shipping. Only photos available in a PhotoPass account as of the date of order will be included in the Archive. Visit Disneyworld.com/PhotoPass for more information and to order that or other photo products.
Disney Parks Blog this week also highlighted some of the special Disney PhotoPass photo opportunities during the Epcot International Food & Wine Festival.
Epcot Concerts & Candlelight Processional News and Calendar
American Gardens Theatre continues its presentation of the Eat to the Beat Concert Series three times nightly through November 18 as part of this year's edition of the Epcot International Food & Wine Festival. Eat to the Beat Concert showtimes are scheduled Sundays through Thursdays at 5:30, 6:45, and 8:00 p.m., and on Fridays and Saturdays, an hour later, at 6:30, 7:45, and 9:00 p.m. The entire schedule is published, but, of course, always keep an eye out for signs when you enter the park noting last minute changes. There are even more details and you can make reservations for dining packages including guaranteed concert seating by visiting TasteEpcot.com or calling (407)939-3378. Eat to the Beat Concert Series concludes on November 18 to begin preparing the stage for Candlelight Processional, but the Food & Wine Festival continues until November 23.
For the debut of Epcot Forever on October 1, America Gardens Theatre added signs reminding guests that the area is not a fireworks viewing area. Because of the stage area, the venue really is not a place where guests can see shows on World Showcase Lagoon itself. Photo by Alan S. Dalinka.
STARSHIP featuring Mickey Thomas performed in the Eat to the Beat Concert Series again this year. File Photo by Alan S. Dalinka.
With the November 29 opening of this year's Epcot International Festival of the Holidays three times nightly performances of Candlelight Processional return and continue through December 30. The show combines a live orchestra, massed choir and celebrity narrator in the retelling of the traditional Christmas story. Neil Patrick Harris, Gary Sinise, Whoopi Goldberg, Pat Sajak, Steven Curtis Chapman, Edward James Olmos, Lisa Ling, Isabella Rossellini, Marlee Matlin, and Ming-Na Wen are all scheduled as celebrity narrators this year, with two more narrators yet to be announced. Guaranteed seating for all performances is available by booking a breakfast, lunch, or dinner Candlelight Processional Dining Package at select Epcot eateries. Availability is limited and advance reservations are highly recommended and can be made up to 180 days prior to your visit. Bookings for Candlelight Processional Dining Packages and more information is available on EpcotHolidays.com or by calling (407)WDW-DINE.
Neil Patrick Harris is scheduled to return to Epcot to narrate Candlelight Procession for the 12th year. File photo by Alan S. Dalinka.
From January 17 to February 24, 2020, Epcot International Festival of the Arts returns and the America Gardens Theatre will again host nightly Disney on Broadway Concerts three times nightly. More information about the Festival and the shows is available on ArtfulEpcot.com or by calling (407)939-5277. From March 4 to June 1, 2020, the park presents the 27th Epcot International Flower & Garden Festival with its, as yet unspecified schedule, Garden Rocks Concert Series.
For the convenience of our readers, all of the scheduled Eat to the Beat Concert Series performers and announced Celebrity Narrators for Candlelight Processional at America Gardens Theatre are shown in our Google Calendar of Epcot Events. We will add the Disney on Broadway Concert Series performers and Garden Rocks Concert Series performers when they are announced. You can add the entire Event calendar to any calendar that supports the iCal format (like iPhone and Mac) by copying this link and, as we get additional information and update the calendar, the calendar will update on your subscribed device as well.
While our Google Calendar of Epcot Events lists announced performers, it is still always best to check the My Disney Experience app, Times Guide, and, yes, sometimes even signs posted at the park entrances and at the theater noting any last minute changes. The calendar is provided as a courtesy “as is, where is” without any guarantees. We do respectfully request that you do not post our entire calendar on another site without first asking our permission. Walt Disney World Resort does provide schedules in the My Disney Experience app, but does not allow you to add dates to calendars outside the app itself.
Views Around the World
Magic Kingdom
Installation of the holiday dreamlights on Cinderella Castle continues during hours outside of guest view but, it seems, this year, the netting that includes the lights are much more easily seen during the daytime due to the increasingly faded color of the castle turrets. This year especially, it seems that Florida sunshine was harsh on paint around Walt Disney World. Photo by Alan S. Dalinka.
Photos by Alan S. Dalinka.
Enjoy one of the final performances of The Muppets Present Great Moments in American History: The Declaration of Independence from October 5, 2019. Video by Alan S. Dalinka.
A few weeks ago, we shared on our social media channels, this complete video of The Muppets Present Great Moments in American History: The Ride of Paul Revere. Video by Alan S. Dalinka.
Photos by Alan S. Dalinka.
As replacement of the pavers in front of Magic Kingdom continues, approaching the gate requires navigating “hallways” of construction fences. Photo by Alan S. Dalinka.
Photos by Alan S. Dalinka.
Disney's Grand Floridian Resort & Spa
Photos by Alan S. Dalinka.
Epcot
Though much of the new International Gateway entry area reopened by the time Disney Skyliner officially debuted on September 29, a temporary Ticket and Guest Relations booth continues to operate between Disney's Beach Club Resort and the International Gateway while the permanent facilities are completed. Photo by Alan S. Dalinka.
On October 1, the last of the 2019 Epcot International Food & Wine Festival Marketplaces, The Donut Box, opened near Test Track. Look carefully at the kiosk itself, as we have been told that its style is very much the look that this area of the park will have when Epcot's transformation is complete. Photo by Alan S. Dalinka.
This and That…
…Starting today, October 8, and until January 4, 2020, Disney's Animal Kingdom will again offer a Tasting Sampler “digital value card” with some bonuses. A $50 online purchase from http://offers.disney.com/DAKDINEBONUS/ will get you an email with a barcode that can be added to your digital wallet on your mobile phone for $50 of food and beverage menu items from over 40 outdoor food and beverage locations around the park and does not expire. The purchase includes a bonus barcode delivered by email that can separately be used for $10 food and beverage purchases after 4 p.m. from December 22, 2019, through January 4, 2020 only at Restaurantosaurus, Pizzafari, Flame Tree Barbecue, and Satu'li Canteen. Finally, each card purchased entitles you to two reserved seats for the second nightly showing of Rivers of Light: We are One, but only between December 22, 2019, and January 4, 2020. More information, including some of the specialty foods the park plans to present this winter, can be found on Disney Parks Blog.
…Disney Parks Blog showed off a look at the Disney Holiday Services team working on the new decor that will be installed around Disney's Animal Kingdom this year. This holiday season will be the first time that all of the lands of the park, including Pandora-The World of Avatar, receive a seasonal overlay.
Disney Holiday Services team is working on the new seasonal decor coming to Disney's Animal Kingdom this year. Video ©Disney.
…Speaking of the holidays, reservations are now open for the “Jingle Bell, Jingle BAM!” Dessert Party for showings beginning November 8 and running through January 5, 2020. While the times vary by park operating hours, the party starts 1.5 hours before scheduled showtimes. Pricing also varies by show date and does not include required admission to the park (but does include tax and gratuity, and is shown here for adults/ages 3-9): November 8-December 21, 2019 and January 2-5, 2020 – $89/$53; December 22, 2019-January 1, 2020 – $99/$59. The party includes reserved viewing for both Wonderful World of Animation and Jingle Bell, Jingle BAM!, plus holiday snacks, desserts, wine, beer, and specialty alcoholic and non-alcoholic beverages (legal age restrictions apply to beverages, of course), and a chance to mingle with “a VIP Disney Character.” Visit this page of DisneyWorld.com or call (407)WDW-DINE for more information and to book.
…Orlando Sentinel reports that guests staying at the Disney Springs area hotels that are not Disney-owned will continue to have access to making FastPass+ reservations two months prior to their reservations and enjoying Extra Magic Hours through December 31, 2020. According to the report, the hotels specifically included in the 2020 extension of the program are: B Resort & Spa, Best Western Lake Buena Vista, DoubleTree Suites by Hilton Orlando – Disney Springs Area, Hilton Orlando Buena Vista Palace, Hilton Orlando Lake Buena Vista, Holiday Inn Orlando – Disney Springs Area, and Wyndham Garden Lake Buena Vista.
…REMINDER: Special extra Extra Magic Hours for Disney Resort hotel guests are scheduled daily through November 2, at Magic Kingdom, Disney's Animal Kingdom, and Disney's Hollywood Studios (including, of course, its Star Wars: Galaxy's Edge area).
…Last week we noted the expansion of plant-based cuisine around Disney Parks and the start of those menu additions around Walt Disney World Resort. You can now get an overview of all of the options around the Resort in this Guide to a Plant-Based Culinary Adventure on DisneyWorld.com.
Even before last week's roll-out of even more plant-based foods around the Resort, Epcot International Food & Wine Festival's Active Eats Marketplace in Future World West was cooking up Impossible Burger Sliders, plant-based product that cooks and tastes a lot like beef. Photo by Alan S. Dalinka.
…Congratulations to Disney Cruise Line for being recognized by the 2019 Condé Nast Traveler Readers' Choice Awards as the Top Large Cruise Line in the World for the eight consecutive year. This week, Disney Parks Blog showed off some of the recently completed enhancements to Disney Wonder, including a New Orleans-themed lounge inspired by Disney's animated The Princess and the Frog. Disney Wonder will begin sailings from New Orleans to the Bahamas and Caribbean, including Castaway Cay, starting February 7, 2020, and as recently announced, will return to make more salings from that port in early 2021. For more information, contact your travel agent, or visit DisneyCruise.com or call 888-DCL-2500.
Congratulations to @DisneyCruise Line for being recognized as the #1 Cruise Line in the World for the eighth consecutive year: https://t.co/2tK29u27X7 pic.twitter.com/Gx1EC989f5
— Disney Parks (@DisneyParks) October 7, 2019
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New & Coming Soon at Disney Springs
This section collects all of the Disney Springs retail and dining events we are aware of in one place along with our most recent views of the area (including those immediately under this paragraph). Event items NEW to the Update are marked accordingly. For even more of the latest news around Disney Springs, follow its official Twitter Feed: @DisneySprings.
NEW Views of Disney Springs
Photos by Alan S. Dalinka.
Photos by Alan S. Dalinka.
Enzo's Hideaway
NEW On Friday, October 26, and Saturday, October 27, come dressed as your favorite prohibition-era character to receive a 25% discount on “gourmet tunnel bar dishes and swanky libations.”
The Edison
NEW Also on Friday, October 26, and Saturday, October 27, from 10 p.m. until 2 a.m., the Edison will host its annual costume contest. Guests in costume receive a 25% discount on food offerings and beverages all night long. No tickets are necessary.
Wine Bar George
Wine Bar George continues its salute to Epcot International Food & Wine Festival with Hennessy Week featuring special cocktails daily October 7-13, and with ticketed tastings and parties October 8-12. For more information and tickets, visit WineBarGeorge.com/events.
NEW On Saturday, October 19, join Master Sommelier George Miliotes and Jean Trimbach for a four course lunch with eight different wines from Trimbach. “With a history dating back to 1626, 12 generations of winemakers have tirelessly drawn on their passion for Alsace wines, ensuring the wines they produce stand out for their quality and authenticity.” Noon to 3 p.m. for $140/person. For more information, tickets, and even more events, visit: winebargeorge.com/events.
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Resort Events
Check here to see if a park event might fall during your next trip to the Walt Disney World Resort. If you know of any in-park events, official or unofficial, that should be listed here, please send us an email.
Just click the year you want to expand (or close).
2019 Resort Events
- Disney After Hours: (hard ticket required; park entry at 7 p.m., event hours vary by published date and park)
…at Magic Kingdom (10 p.m. to 1 a.m.):- November 18
- December 9
…at Disney's Animal Kingdom (9 p.m. to midnight):
- October 9, 19, & 26
- November 5, 13, & 19
- December 7, 14, & 18
- Disney Vacation Club Moonlight Magic: (registration required)
…at Disney's Typhoon Lagoon- October 16, 2019
- Mickey's Not So Scary Halloween Party at Magic Kingdom (hard ticket required)
- October 8, 10, 11, 14, 15, 17, 18, 20, 21, 24, 25, 27, 29, 31
- November 1
- Epcot International Food & Wine Festival – August 29 – November 23, 2019
(Eat to the Beat Concerts end November 19) - Disney Wine & Dine Half Marathon Weekend – October 31 – November 3, 2019
- Walt Disney World Swan & Dolphin Resort Food & Wine Classic – November 8-9, 2019
- Dapper Days at Walt Disney World (Unofficial Events) – November 16-17, 2019
- Epcot International Festival of the Holidays – November 29 – December 30, 2019
(includes Candlelight Processional) - Mickey's Very Merry Christmas Party at Magic Kingdom (hard ticket required)
- November: 8, 11, 12, 14, 15, 17, 19, 21, 22 & 24
- December: 1, 3, 5, 6, 8, 10, 12, 13, 15, 17, 19, 20 & 22
2020 Resort Events
- Disney After Hours: (hard ticket required; park entry at 7 p.m., event hours vary by published date and park)
…at Magic Kingdom (8 p.m. to 11 p.m.):- January 6 & 13
…at Magic Kingdom (9 p.m. to midnight):
- January 17 & 20
…at Disney's Animal Kingdom (9 p.m. to midnight):
- January 9, 16, 22, & 30
- February 6, 13, 19, & 27
- March 5, 12, 19 & 26
- Walt Disney World Marathon Weekend – January 8-12, 2020
- Epcot International Festival of the Arts – January 17 to February 24, 2020
- Disney Princess Half Marathon Weekend – February 20-23, 2020
- Epcot International Flower & Garden Festival – March 4-June 1, 2020
- Star Wars Rival Run Weekend – April 16-19, 2020
- MORE EVENTS COMING SOON!
Refurbishments and Attraction Closures
Note: Not all attraction closures have been officially confirmed by Disney, and are all subject to change at any time. All refurbishment schedules are estimates only. We recommend checking for updates as you plan your visit. All information is subject to change without notice. To get the most recent updates, visit DisneyWorld.com or use the MyDisneyExperience App on your iOS or Android device.
View the different areas of the Resort by scrolling horizontally and selecting the one you want to read about.
Magic Kingdom
- The Muppets Present…Great Moments in American History – its final scheduled shows were performed October 5, 2019.
- Move it! Shake it! MousekeDance it! Street Party – two performances scheduled daily only through November 2, 2019.
- Royal Majesty Makers – no longer has scheduled appearances in Fantasyland as of October 2019.
- Captain Jack Sparrow's Pirate Tutorial – Final show was September 29, 2018.
- Stitch's Great Escape – My Disney Experience lists as “available seasonally throughout the year”
Be aware that it is increasingly unlikely it will reopen; the attraction's lobby is usually used for greeting Stitch - Walt Disney World Railroad – Closed as of December 3, 2018 to accommodate TRON construction (reopening to be announced). Guests can visit a Walt Disney World Railroad train at Main Street Station.
Epcot
- Impressions de France – Closed for refurbishment related to sharing the theater with “Beauty & the Beast Sing-Along” which debuts January 2020
- Gallery of Arts and History (Morocco Pavilion) – Closed for refurbishment.
- O Canada! – the film has been retired and the theatre currently is the Appleseed Orchard marketplace during the 2019 Epcot International Food & Wine Festival; “Canada Far and Wide in Circle-Vision 360” will debut as the new film in January 2020.
- Reflections of China – the film will be retired and will be replaced with “Wondrous China” presented in a seamless 360° digital format.
- Future World “transformation” closings – Major transformation announced at D23 Expo 2019.
Closings and relocations include:- Innoventions – all exhibits now permanently closed, effective September 8, 2019
- Club Cool closed effective September 8 (to reopen in “a new capacity at a future merchandise location”)
- Fountain of Nations closed effective September 8
- Fountain View featuring Starbucks closed effective September 8 (will relocate to a temporary location in late Fall, 2019)
- Meet Disney Pals at the Epcot Character Spot – relocated September 8 (look for signs in Future World West)
- Electric Umbrella will close in Winter 2019-20. (New dining options to be announced)
- Mouse Gear will close in its current location in Winter 2019-20. (It will move to a temporary home to be announced)
- Art of Disney will operate from a temporary location before eventually relocating to Heritage Manor at The American Adventure
- Ellen's Energy Adventure at Universe of Energy – Permanently closed on August 13, 2017.
Guardians of the Galaxy: Cosmic Rewind to open in its place in approximately 2021. - Circle of Life: An Environmental Fable – Closed February 3, 2018.
New film entitled “Awesome Planet” will debut in January 2020 - Illuminations: Reflections of Earth – Show retired: September 30, 2019.
Epcot Forever debuted October 1 for a limited run which will be followed by a new nighttime spectacular “HarmonioUS” in 2020 - Liberty Inn – the fast-casual restaurant closed for reimagining starting July 8, 2019.
Regal Eagle Smokehouse: Craft Drafts & Barbecue will open later in 2019 in its place.
Disney's Hollywood Studios
- March of the First Order – concluded parades down Hollywood Boulevard on July 6, 2019.
First Order Stormtroopers have “redeployed” inside Star Wars: Galaxy's Edge - Star Wars: Path of the Jedi – Currently only available during Star Wars Guided Tours
- The Great Movie Ride – Permanently closed August 13, 2017.
The new Mickey and Minnie's Runaway Railway attraction to open in Chinese Theatre in 2020.
Disney's Animal Kingdom
- Primeval Whirl – is listed as “temporarily closed” with no further published information
As of September 23, 2019, no FastPass+ service is available for the attraction for at least 30 days.
Disney Water Parks
- Disney's Blizzard Beach Water Park is closed for enhancements with no announced reopening date.
Disney Springs
- Bongo's Cuban Café– Closed in August 2019
Beatrix from Lettuce Entertain You Enterprises coming to the site at a date to be announced. - DisneyQuest – Closed as of July 3, 2017.
The NBA Experience opened on the site on August 12, 2019. - La Nouba by Cirque du Soleil – Show closed on December 31, 2017.
A new Cirque du Soleil show is in development with previews to begin March 20, 2020, and its world premiere April 17, 2020.
Disney Resorts
- Grand Floridian Resort & Spa – Mizner's Lounge officially closed for refurbishment;
“Enchanted Rose” a larger venue with a Beauty & the Beast theme has “soft opened” in its place. - Caribbean Beach – The overall construction project at the Resort is expected to be completed 2019–20. The resort's new lobby, restaurants and other amenities, including Sebastian's Bistro, Centertown Market, and Banana Cabana are all now open.
- Disney's Art of Animation Resort – The Big Blue Pool will close for refurbishment beginning in Fall 2020.
- Disney's Beach Club Resort – Beaches & Cream Soda Shop will be closed for refurbishment through winter 2019.
Walt Disney World Golf
- No known closures.
Current Discounts and Promotions
Note: MousePlanet does not edit past Updates to reflect price increases; for up-to-date prices, check the most recent Walt Disney World Resort Update. For your convenience, we have grouped the discount offers based on the intended audience. Check out the category that best matches you, and pick the offer that works best for you. And keep those tips coming—let us know if you find a better or different offer, so we can share it with other readers.
Walt Disney World Resort theme park tickets are rarely offered at deep discounts unless you are a resident of Florida or eligible for U.S. Military Personnel benefits. It is increasingly true that non-Florida residents tend to benefit the most by purchasing tickets in advance (and, of course, being mindful of the rules relevant to those tickets). As prices go up, it becomes even more important to pay heed: Don't get scammed! Never buy tickets from an unofficial or secondary outlet, such as through eBay or Craigslist. Never rent or purchase tickets from people approaching you outside Disney property stating they have remaining days or leftover tickets. This practice is against the terms of use for Walt Disney World Theme Park admissions, and may result in denial of entry. There is no way to determine if these tickets are valid until you try to use them to enter the parks. Only purchase Disney theme park tickets directly from Disney, an authorized seller, or a travel agency like MousePlanet travel partner Get Away Today.
Be sure to move the calendar to at least seven (7) days out, to see what ticket options and discounts are available for your planned visit.
Just click the category you want to expand (or close).
For Everyone
Mid-Day Magic Tickets
Disney has introduced a new park ticket that provides one admission per theme park each day after 12:00 p.m. Visit this page of DisneyWorld.com for more information.
NEW Gift of Magic
For stays most nights January 1 through April 25, 2020, guests can save up to 25% on rooms at select Disney Resort Hotels when booked by January 1, 2020. The offer also includes a $30 Disney Gift Card for each person (ages 3 and up) on the reservation if the reservation is upgraded to a package that includes 6-day or longer theme park tickets. Lots more details are available by visiting this page of DisneyWorld.com or by calling (407)939-2735 or your travel agent.
Fall & Holiday Season Resort Hotel Offers
Save up to 20% on rooms at select Disney Resort hotels in late 2019. Book through December 24, 2019 for stays most nights November 10, 2019 through December 24, 2019.
Deluxe Villas and Resort rooms are offered at up to 20% off; Moderate Resort rooms up to 15% off; Value Resort rooms up to 10%. Visit this page of DisneyWorld.com for all the details, exclusions, dates and availability, or call (407)939-2727 or your travel agent.
Meal Vacation Package Offers
If you are considering a Walt Disney World Vacation Package that includes a non-discounted 5-night/6-day stay, Disney dining plans are included in the package when include the hotel and tickets with Park Hopper Option for arrivals most nights November 17 to 27, and December 8 to 23, 2019. Deluxe Villa and Deluxe Resort packages include the free Disney Dining Plan; Moderate and Value Resort packages include the free Disney Quick-Service Dining Plan. Everyone in the same room must be on the same package and the theme park tickets must be valid for admission on the date of check-in and be used within a limited number of days (which varies by length of stay). Gratuities are not included. Kids between ages 3 and 9 must order from children's menu where applicable. The package does not guarantee access to any specific table-service restaurants.
Read more information and exclusions, and check availability on this page of DisneyWorld.com, or call (407)939-7216 or your travel agent.
Memory Maker pre-arrival discount
Disney's PhotoPass service provides a discount on Disney Memory Maker pre-arrival packages. For $199 plus tax, Walt Disney World guests can digitally download any photos associated with their Memory Maker account, including photos taken on attractions. The advanced purchase price is $169, a $30 savings. Applicable taxes are charged to all orders.
Purchase must be made more than three days prior to arrival at the Walt Disney World Resort for the discount. All sales are final, and not eligible for an exchange or refund. Both the immediate and discount version of Memory Maker can be purchased at this page of DisneyWorld.com.
For Annual Passholders
Expect to be required to show your Passholder Card and matching photo ID to receive a discount and other benefits. |
Epcot International Food & Wine Festival Benefits & Promotions
Epcot encourages Annual Passholders to make repeat visits to the Epcot International Food & Wine Festival by offering a number of benefits and a few “gift” items. Like recent past festivals, there are two complimentary magnets available to Passholders during the Festival (“while supplies last”). Through October 14, Passholders (with valid pass and matching photo ID) can get a complimentary Chef Minnie magnet; from October 15 through November 23, Passholders can get a complimentary Chef Remy magnet. Passholders that visit the Festival four times (as tracked by using the AP to enter the park rather than checking in at any particular location inside the park) can also receive a complimentary Chef Minnie wooden coaster set. All of the Passholder “gifts” can be picked up at Mouse Gear or Disney Traders (one of each per Passholder during the specified timeframes and only while supplies last).
Passholder gifts are available during the 2019 Epcot International Food & Wine Festival. Images ©Disney.
In addition to the usual 20% Passholder discount available on merchandise purchases in the park, there is also a 10% discount on Eat to the Beat Concert Series dining packages. The Festival will also have an assortment of Passholder-exclusive tee shirts, caps, mugs, pins, and more. For Passholders that purchase a special $100 Chef Minnie Disney Gift Card at Mouse Gear, Disney Traders, the Bridge Kiosk or Port of Entry (with valid pass and matching photo ID), they will also receive a $10 digital bonus to use at select Table Service restaurants at the park including Akershus Royal Banquet Hall, Biergarten Restaurant, Coral Reef Restaurant, Garden Grill Restaurant, Le Cellier Steakhouse and Rose & Crown Pub & Dining Room (where the usual 10% AP discount also remains available).Other Discounts and Benefits
The other usual Passholder discounts and benefits continue as well. The updated list is at DisneyWorld.com/PassBenefits.(You may need to sign in to see the full list applicable to your pass.) Don't forget about the dedicated V.I.PASSHOLDER SUPPORT service for questions about Passholder benefits and recommendations. Call (407)WDW-PASS or on-line chat (via chat button on this page of DisneyWorld.com) daily from 7 a.m. to 11 p.m. Eastern, by email (via a web form), or in-person at Liberty Square Ticket Office in Magic Kingdom, Ticket Central at Disney's Hollywood Studios, or Ticket Corner at Disney's Animal Kingdom.
Many dining locations offer Passholders 10% discounts during some or all meal periods (excluding alcoholic beverages, tax and gratuity).
The latest information on this page of DisneyWorld.com lists discounts at many merchandise locations across Walt Disney World Resort, including locations that continue to offer 20 percent discounts off regularly priced merchandise. Remember, not all merchandise locations at Walt Disney World are owned and operated by Disney, but some of the non-Disney participants (including restaurants) offer discounts between 10 and 20% to Passholders as well. Note, the current terms and conditions include, “Discount is for personal use only and may not be used to purchase merchandise with the intent to resell the merchandise.“
The latest information on this page of DisneyWorld.com lists discounts for special events and tours at locations around Walt Disney World Resort.
The latest information on this page of DisneyWorld.com lists discounts for sports, recreation, and spas around Walt Disney World Resort.
For the current list of Passholder Extras visit this page of DisneyWorld.com. Passholder Extras include information about V.I.Passholder Perks, discounts on Disney After Hours events, Animal Encounter and tour discounts, Water Park discounts, Golf discounts, and more.
Magic Strollers, “a Disney featured stroller provider,” offers a $5 discount on stroller rental when staying at a Disney Resort Hotel and using coupon code WDWAP18 to arrange your rental. It is listed on the “Passholders Extras” page of the Passholder website (last checked September 9, 2019).
Visit the DisneyWorld.com Special Offers page (filtered for Passholders) and log in with a My Disney Experience account linked to your Annual Pass for information, or call (407) 939-4232 to book by phone.
If you know of an offer we haven't listed, please drop us an email with the details.
For Disney Rewards VISA Credit Card Holders
Reminder to MagicBand users: You must still show your Disney Visa credit card to receive discounts and other benefits. Discounts are not automatically applied even if you have linked your Disney Visa credit card to your MagicBand. |
To conserve space, we have eliminated some of the participating location details of the Disney Visa Rewards offers from this section. Visit Disney Visa Rewards website for the latest participating location information.
20 percent off Joffrey's coffee/tea kiosks
Disney Visa cardholders receive 20 percent off their entire purchase at Joffrey's coffee/tea kiosks throughout Walt Disney World, including Tea Traders Café by Joffrey's, and online at Joffreys.com with code: VISABEANS
15 percent off select guided tours
Disney Visa cardholders receive 15 percent off the non-discounted price of selected guided tours for up to 10 people. The cardholder must participate in the tour, and pay with a Disney's Visa Card and/or Disney Rewards Redemption Card. Discounts are not available on Premium VIP tours, programs exclusive to groups, or group team building programs.
10 percent off select restaurants
Disney Visa cardholders receive 10 percent off the check when you pay with a Disney's Visa Card and/or Disney Rewards Redemption Card (be sure to request the discount). Offer excludes alcoholic beverages, merchandise, tobacco, room service, holiday buffets, tax and gratuity. Discount may not be available at all meal times. Visit this page of disneyrewards.com for the latest list of restaurants and restrictions.
10 percent off merchandise
Disney Visa cardholders receive 10 percent off at participating Disney-owned retail location when you spend a minimum of $50 and pay with a Disney's Visa Card and/or Disney Rewards Redemption Card (be sure to request the discount). Read all of the restrictions on the this page of disneyrewards.com.
Cardholders also receive 10% off select merchandise purchases of $50 or more at the following Walt Disney World Resort Operating Participant merchandise locations including Basin, Basin White, Chapel Hats, Good Fortune Gifts and House of Good Fortune, kidsHeritage, Luxury of Time, Marrakesh Emporium Arts & Crafts, Joffrey's coffee/tea kiosks and Tea Traders Café by Joffrey's, Sperry and Volcom.
15 percent off all Disney spa and salon services
Disney Visa cardholders receive 15 percent off the non-discounted price of any salon treatment valued at $45 or greater or any 50-minute or longer spa service most days at the spas and salons at Walt Disney World Resort. Visit this page of disneyrewards.com for participating locations and restrictions.
10 percent off select recreation experiences
Disney Visa cardholders receive 15 percent off the non-discounted price of the recreation experiences listed below:
- Carriage Rides at Disney's Port Orleans Resort and Disney's Fort Wilderness Resort & Campground
- Horseback Trail Rides at Disney's Fort Wilderness Resort & Campground
Free character photos at a private meet and greet location at Epcot
Present your Disney's Visa Card for access to a private character meet-and-greet at Epcot for the cardholder and up to five guests. The event is hosted daily from 1:00 to 7:00 p.m. at the Imagination Pavilion at Epcot (enter near the jumping fountains near the exit to the Magic Eye Theater). You'll receive complimentary downloads of your photos (one time per day), which may be accessed in the My Disney Experience smartphone application (or website).
Free character photos at a private meet and greet location at Disney's Hollywood Studios
Present your Disney's Visa card for access to a private character meet-and-greet at the Star Wars Launch Bay in the Animation Courtyard at Disney's Hollywood Studios for the cardholder and up to five guests. The event is hosted daily from 11:00 a.m. to 4:00 p.m. You'll receive complimentary downloads of your photos (one time per day), which may be accessed in the My Disney Experience smartphone application (or website).
For Military Personnel
2019 Military Promotional Tickets
January 1 through December 19, 2019
- Four-Day Park Hopper Tickets –$241.00
- Four-Day Park Hopper Plus Tickets – $291.00
- Five-Day Park Hopper Tickets – $257.00
- Five-Day Park Hopper Plus Tickets – $307.00
Prices do not include tax and tickets must be used by December 19, 2019.
Prices may be lower at U.S. military base ticket offices.
U.S. military personnel can also purchase the Memory Maker product for $98 through December 19, 2019.
For more information, definitions and details, visit this page of DisneyWorld.com. Disney Military Promotional Tickets may be purchased at participating U.S. military sales outlets by eligible service members or their spouses (but not both), for use by themselves and only family members and friends, as provided by Disney's rules. These tickets may not be otherwise transferred, distributed or resold. Limit six (6) tickets purchased by the military personnel (or spouse), and one ticket must be used by that member of the military (or spouse). Each ticket must be used by the same person on any and all days.
Special pricing for Memory Maker is available at Walt Disney World theme park ticket windows when purchased by eligible service members or their spouses. No more than two Memory Maker products can be purchased by an eligible service member or their spouse. Usual Memory Maker restrictions apply and a MagicBand is required to receive some digital content.
NEW 2020 Military Promotional Tickets
January 1 through December 18, 2020
- Four-Day Park Hopper Tickets –$265.00
- Four-Day Park Hopper Plus Tickets – $315.00
- Five-Day Park Hopper Tickets – $283.00
- Five-Day Park Hopper Plus Tickets – $333.00
- Six-Day Park Hopper Tickets – $301.00
- Six-Day Park Hopper Plus Tickets – $351.00
Prices do not include tax. Six-Day Tickets must be purchased by December 13, Five-Day Tickets by December 14, Four-Day Tickets by December 15. Tickets may be used from January 1 through December 18, 2020.
Prices may be lower at U.S. military base ticket offices.
U.S. military personnel can also purchase the Memory Maker product for $98 from January 1, 2020, through December 18, 2020.
For more information, definitions and details, visit this page of DisneyWorld.com. Disney Military Promotional Tickets may be purchased at participating U.S. military sales outlets by eligible service members or their spouses (but not both), for use by themselves and only family members and friends, as provided by Disney's rules. These tickets may not be otherwise transferred, distributed or resold. Limit six (6) tickets purchased by the military personnel (or spouse), and one ticket must be used by that member of the military (or spouse). Each ticket must be used by the same person on any and all days.
Special pricing for Memory Maker is available at Walt Disney World theme park ticket windows when purchased by eligible service members or their spouses. No more than two Memory Maker products can be purchased by an eligible service member or their spouse. No more than two Memory Maker products may be purchased at the special price by the service member or spouse. Usual Memory Maker restrictions apply and a MagicBand is required to receive some digital content.
Special Rates at Resort Hotels
U.S. military personnel can enjoy discounts at select Walt Disney World Resort hotels when booking by December 19, 2019, for stays most nights through December 19, 2019. For 2020, discounts are available most nights January 1 through April 4, and April 19 through December 18, 2020, when booked by December 18, 2020. Offer excludes suites in Moderate and Deluxe Resort hotels, 3-bedroom villas, campsites, Cabins at Copper Creek at Disney's Wilderness Lodge, The Little Mermaid Standard Rooms at Disney's Art of Animation Resort, and Bungalows at Disney's Polynesian Village Resort. For 2019 rates, call (407)939-4249 for information and reservations, and find 2019 eligibility details listed on this page of DisneyWorld.com. For 2020 information and details, visitthis page or call (407)939-7825.
Read more information at militarydisneytips.com, visit your base ticket office, or when at Walt Disney World, visit Shades of Green.
If you know of an offer we haven't listed, please drop us an email with the details.
For Florida Residents
Expect to be required to show proof of Florida Residency for discounts and benefits. |
Seasonal Flex Ticket
Florida residents can purchase tickets for use on most dates through February 29, 2020, without picking a specific start date. The tickets, which can be used on non-consecutive days, must be purchased by December 17, 2019, and used in their entirety by February 29, 2020. The tickets are blocked out November 21-28, 2019, and December 18, 2019, through January 2, 2020.
- 3-Day 1-Park Per Day Seasonal Flex Ticket – $249 plus tax ($83 per day plus tax)
- 4-Day 1-Park Per Day Seasonal Flex Ticket – $269 plus tax ($68 per day plus tax)
Visit this page of DisneyWorld.com and click on “Read More” in the Florida Resident Seasonal Flex Tickets section. That page also provides a link where Florida Residents can save 40% on 4-Day Tickets and 30% on 3-Day Tickets compared to the non-resident prices of the same tickets when selecting specific visit start dates.
If you know of an offer we haven't listed, please drop us an email with the details.
For Disney Vacation Club Members
Member Benefits and Discounts may be found on this page of DisneyVacationClub.com. Note: some benefits and discounts are only available to those with a valid Disney Vacation Club Membership Card which is only available to Members owning at least 75 Vacation Points purchased directly from Disney Vacation Development, Inc.
Call DVC Member Services at (800) 800-9800 to take advantage of most offers.
If you know of an offer that you think most Members do not know about, please drop us an email with the details.
For New England Residents
The Walt Disney World Swan and Dolphin Resort celebrates February's big football game victory by the team from New England by offering the Champions Package to residents of New Hampshire, Maine, Massachusetts, Vermont, Rhode Island, and Connecticut. For stays through December 24, 2019 (minimum stay of three nights required), the Champions Package includes $100 meal credit, which can be used at Shula's Steak House (named for NFL's winningest coach, Don Shula) or any other restaurant at the Walt Disney World Swan and Dolphin Resort. It also includes a “one category complimentary room upgrade that does not include suite upgrades.” Guests must have valid state identification at check-in from an eligible state. More information and details of the offer are available at this page of SwanDolphin.com. More information and reservations are available by calling (800)227-1500 and mentioning “CHAMPS.”
For Canada Residents
NEW Now until February 2020, Canadian residents can save 20% on theme park tickets. They must be purchased by February 7, 2020, and the offer is NOT available at theme park ticket windows. Visit Disneyworld.ca/tickets for more information.
All adults using Canada resident tickets or passes must present valid proof of Canada residency that includes government-issued photo ID to exchange the certificate for a valid ticket at the theme park ticket window or Guest Relations prior to first use. The offer itself requires advanced purchase; it is not available at Walt Disney World Resort theme park ticket windows. Tickets and options are nontransferable, nonrefundable and exclude events/activities separately priced. Admission is subject to capacity closures and to other restrictions.
Check https://disneyparks.disney.go.com/ca/ for the latest offers from Disney.
If you know of an offer we haven't listed, please drop us an email with the details.
For U.K. Residents
You can see the latest offers for U.K. residents on Disney World's U.K. packages website. For early 2020 arrivals, the site advertises a package including free dining, $100 gift card, and 14-Day Ultimate Tickets for the price of a 7 Day Ticket with Memory Maker.
If you know of an offer we haven't listed, please drop us an email with the details.
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